Privacy Policy
Effective date: June 1, 2025
URUS Service Consultant LLC, doing business as Insurance Nation ("Urus Insurance," "we," "us," or "our"), operatesurusinsurance.com. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.
Information we collect
Information you give us. When you contact us or request a quote, we collect the details you provide, such as your name, phone number, email address, mailing or property address, and information about what you're insuring (for example vehicle, home, business, or boat details). If you choose to upload a document, such as a current declarations page, we collect that file.
SMS and mobile information. If you opt in to text messages, we collect your phone number, your consent to receive SMS messages, and your messaging history with us.
Information collected automatically. Like most websites, we may collect standard technical data such as your device type, browser, and pages viewed, through cookies and similar technologies, to keep the site working and understand how it's used.
How we use your information
- Respond to your questions and prepare the insurance quotes you request
- Service and support any policies you obtain through us
- Send you the SMS messages you've opted in to receive
- Operate, maintain, and improve our website
- Meet our legal, regulatory, and insurance-licensing obligations
How we share your information
With insurance carriers. As an independent agency, we share the information you provide with the insurance carriers and underwriters needed to obtain quotes and service the coverage you request.
With service providers. We share information with vendors who help us operate, such as hosting, email, and form-processing providers, who are permitted to use it only to perform services for us.
When required. We may disclose information when required by law, or to protect our rights, our clients, or others.
Mobile and SMS data. Mobile information, including phone numbers and SMS consent, will not be shared, sold, or transferred to third parties for marketing or promotional purposes under any circumstances.
We do not sell your personal information.
Data retention
We keep your information for as long as needed to provide the services you request and as required by applicable law and insurance recordkeeping rules.
How we protect your information
We use reasonable safeguards to protect the information we hold. No website or method of transmission is completely secure, so we can't guarantee absolute security. We do not ask for sensitive underwriting details such as your Social Security number or full date of birth through the public forms on this site; those are handled through a secure follow-up step when needed.
Your choices
You can unsubscribe from SMS messages at any time by replying STOP to any message we send you. You may also contact us using the details below to ask about the information we hold about you.
Children's privacy
Our website and services are intended for adults and are not directed to children.
Changes to this policy
We may update this policy from time to time. We'll provide advance notice of any material changes.
Contact us
Urus Insurance
1501 Belvedere Rd Ste 520, West Palm Beach, FL 33406
Phone: +1-561-621-9123 · Email: urus@ibinderbook.com · Fax: +1-888-433-8014